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THE RINEYS

Start to finish, we felt like those involved in our home-building process not only cared about our home, but also about us, our happiness with the process and our life in our future home. John Houston Custom Homes is a company with integrity and strong Christian values.

After nearly ten years of renting during college and post-graduate training, we were finally ready to set down roots and began looking to buy our first home! The purchase of a home is a big decision, and the process can be especially stressful for first-time homebuyers like us. With our “must have” criteria in mind, we set out to find our future home. However, it became clear early on that we wanted to experience the building of our first home from the ground up. We met with many builders in our target location to discuss floorplans and options, but each meeting left us feeling like we would be sacrificing something important to our home. We were beginning to feel discouraged. We started to question if it would even be possible to build the home of our dreams within our budget. Then we met with John Houston Custom Homes!

During the first meeting we had with John Houston Custom Homes, we fell in love! We presented the same list of items important to our future home and instead of having to cut important items or make sacrifices to stay within budget, our wonderful sales consultant, Lee DeGrande, worked to present options that exceeded our expectations. She was consistently respectful of our budget and made the selections and planning process feel easy and fun! In the end, we had a base floorplan that we loved and were even able to make several upgrades and customizations to make it better suit our family’s needs.

Throughout the building experience, we felt that the team we worked with went above and beyond to make our future home perfect for us! We were regularly in communication with our building supervisor, sales consultant and others involved in the building process. We received weekly email updates on the building process, and we were invited to a photo stream that provided regular photo updates of our home’s progress. We covered the beams of our home with scripture verses, and we know that those from John Houston Homes covered our home in prayer throughout the building process as well. We truly felt like we were an active part of making our house a home while it was being built. It was so exciting to watch all of the planning and prayers come together!

When we first shared with others that we were building our house, we were often told horror stories about others’ bad building experiences or we would receive sarcastic responses from those who built with another builder saying, “How is THAT going for you?” We were always surprised by the bad stories or the reported poor building experiences with other builders since we had such a wonderful building experience with John Houston Custom Homes. We feel blessed that we found John Houston Custom Homes. While our experience was not without a few kinks (we are not sure any building process could be 100% perfect!), any imperfections were always attended to quickly, communicated appropriately and addressed in a professional manner.

Start to finish, we felt like those involved in our home-building process not only cared about our home, but also about us, our happiness with the process and our life in our future home. John Houston Custom Homes is a company with integrity and strong Christian values. It was a pleasure working with them professionally. Even today, we still have relationships with many involved in our home-building process. True to their motto, John Houston Custom Homes not only cares about building your future home, but also life-long relationships! Our completed home is beautiful and is of incredible quality and craftsmanship. We thoroughly enjoyed our building process, and we gladly recommend John Houston Custom Homes!

- The Riney Story